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Residential Property Management - Random but Relevant! - 7-Point Elective CPD
Law and Lingo
A deep dive into a million variations and interpretations of the RTA. (Maybe not quite a million!) This engaging and interactive session will cover heaps of RTA content and include an up to the minute look at the facts around break lease fees and whose losses we have to mitigate according to law.
A Great Big Case Study
Lots of moving parts that knit together to create a complex and convoluted story based on real world problems and interactions involving various sections of the RTA. We will look at the risks involved attempting to use varying opinions to solve legal and ethical problems in property management.
Strata for Property Managers
This is a back to basics and beyond look at strata property - all from a property management perspective. We will look at what a PM needs to know when reading a Scheme Notice, Scheme Plan and Scheme By-Laws. We will investigate Unregistered By-Laws and 10 year maintenance plans, ensuring PM's have their strata knowledge exactly where it needs to be!
Service vs Security
This session provides an in depth look at verification of identity, considering legal requirements for same. We will then investigate the pyschology of social engineering and learn why people are vulnerable and how property professionals can end up helping scammers to commit property fraud.
Residential Sales - Random but Relevant! - 7-Point Elective CPD
Law and Lingo
We work in a place of complex and often confusing terminology, but it's not rocket surgery when someone helps you through it! This engaging and interactive session will look at some of the real estate terminology that trips us up and help to ensure we are using law lingo correctly.
Strata - Basics and Beyond
An up-to-date review of all thing's strata including Scheme notice, plan, bylaws and more. This interactive session will use real strata scheme case studies, from 2 lots to 72 lots, to help you fill in all the gaps and ensure you are confident when offering strata property for sale.
Service Versus Security
Our job is providing service but there is constant pressure on us to be suspicious in order to avoid being scammed. This fascinating session will look at the psychology of social engineering and equip us with some practical solutions as to how to be a security officer whilst also providing top notch real estate service.
Fun & Trending
The remainder of the afternoon will focus on trends in the property sector including technology, apps etc and how these can interfere with our obligation to protect the consumer at all times. We will use a series of case studies and stories to illustrate and contextualise due care diligence and skill when using technology.