Terms & Conditions regarding COVID-19

Our terms and conditions are required to be different when changes to our events are forced due to government bans or lockdowns. Government bans make it an offence for us to proceed with our events.

Where an organiser cancels an event, the Australian Consumer Law requires businesses to provide remedies to their consumers. In this case WCPT is dedicated to remedy any cancelled or rescheduled events by the rebooking or replacement of the effected events with:

  • An event at a later date and/or,
  • The replacement with live facilitated online training and/or,
  • Online learning

General Terms & Conditions

WCPT reserves the right to cancel, postpone or reschedule courses due to low enrolment numbers or unforeseen circumstances. In cases where a course is already underway, all impacted students will be offered the option to transfer to an alternate course or a refund of fees paid for outstanding/yet to be completed training activities. Where a fee refund is due, such a refund will be provided within 7 days.

In the event that a course cannot be delivered due to unforeseen circumstances, and this course has not yet commenced, paid students will be offered a transfer to an alternate equivalent course or a full refund of prepaid fees.

In the event that a course cannot be delivered because the RTO closes down, paid students will be offered a full refund of prepaid fees.

All information published by WCPT is correct at the time of publication and is subject to change. All efforts will be made to ensure presenters appear as scheduled and content is delivered as advertised, however there are times when changes are unavoidable. WCPT reserves the right to adjust scheduled events, presenters, content and dates at its discretion.

WCPT reserves the right to record, via video and/or audio, learning sessions for quality assurance purposes, to support our students and to enable distance and/or online study.

Code of Ethics

WCPT expect all students to behave honestly and with integrity – the same standards we expect of ourselves! For the period of their enrolment in our course / registration at our learning events, all students and participants will:

  • Maintain constructive relationships with staff, presenters, lecturers and peers;
  • Maintain a professional outlook and commitment to learning;
  • Avoid use of inappropriate language and behaviour in communication with staff presenters, lecturers and peers, whether in person or online;
  • Maintain high standards of academic integrity and honesty, avoiding any and all attempts to cheat, plagiarise, copy or submit work that is not your own;
  • Avoid at all times acts of bullying, harassment or intimidation that at any time interfere with the learning experience of a peer or create an environment that is hostile or offensive to staff, presenters, lecturers or peers.
Failure to comply with the WCPT code of ethics may result in the suspension or cancellation of your enrolment or registration.

Cancellations and Refunds

Course places are offered on a first come, first served basis and are capped at a maximum head count. As a result, WCPT is restricted in the transfer, cancellation and refund options we can offer to students.

Domestic study program or training event: if advice of a cancellation is received in writing more than 28 days from the scheduled course commencement date, WCPT will refund the course or event fees. If advice is received within 28 days of a scheduled course commencement date, there will be no refund available: students will be offered a transfer to a suitable alternative, of equal or lesser value.

International study program or event: if advice of a cancellation is received in writing more than 90 days from the scheduled course commencement date, WCPT will refund the course or event fees, minus a $100 administrative fee. If advice is received within 90 days of a scheduled course commencement date, a refund will not be offered and a transfer will not be available.

Registration Course: Students who have enrolled in a registration course will immediately be granted access to classes, course content and trainer support. This enrolment and access to course materials is valid for 12 months. As such, registration course enrolments cannot be refunded. WCPT will consult with those students facing extenuating circumstances to defer their enrolments where possible.

Diploma of Property: Students who have enrolled in a Diploma program (CPP51122) will immediately be granted access to classes, course content and trainer support. This enrolment and access to course materials is valid for 12 months. As such, Diploma enrolments cannot be refunded. WCPT will consult with those students facing extenuating circumstances to defer their enrolments where possible.

Online study program: Online course fees are non-refundable and non-transferable.
Any student who withdraws from any WCPT study program or event following its commencement is not eligible for a refund of course fees. Students who fail to attend a study program or event will not be refunded or allocated to another course.

Suspension and Cancellation

WCPT have the right to suspend or cancel your enrolment in our courses or registration in our learning programs, due to:

  • Failure to comply with our code of ethics
  • Academic misconduct
  • Failure to pay course fees
  • Unsatisfactory course progress
  • General misbehaviour
If we suspend or cancel your enrolment or registration, you will be informed in writing and your course enrolment fees will be forfeited.

General - Nationally Accredited Training

The Diploma of Property (Agency Management), the Certificate IV in Real Estate Practice and the Restricted Real Estate Registration Courses are designed for those students seeking accreditation to complete work in the real estate industry in Western Australia. With this in mind, all course content and assessments are based upon Western Australian legislation and designed for a Western Australian audience. For these reasons, enrolment in our nationally accredited course is open to students residing only in Western Australia. Students currently residing overseas with an intention to relocate to Western Australia are encouraged to contact us to discuss their unique personal circumstances.

West Coast Property Training takes responsibility for the quality of training and assessment in compliance with the Standards for Registered Training Organisations (RTOs) 2015 and issuance of certification meets the AQF certification documentation requirements.

In order to meet national requirements, all students must apply for a Unique Student Identifier (USI) at the time of enrolment in a nationally accredited course. Students must attend all classes, whether in person or digitally, and complete all assessments, in order to successfully complete the courses described. At the time of completing their qualification, all students will be provided with a paper-based academic record of their study. WCPT maintain digital records of student results. Replacement copies of certificates and academic records are available – an administrative processing fee applies.

Competency Based Training - Nationally Accredited Training

Competency-based training develops the skills, knowledge and attitudes required to complete a task associated with your current or future role. You will complete and submit for assessment a number of written and oral assignments throughout the course of your study with WCPT.

All assessments will be marked by a qualified trainer and assessor.

When marking, your trainer and assessor will determine whether you are competent, or not yet competent (‘on hold’) in the learning areas relevant to your unit of study. If you are deemed not yet competent, WCPT will provide written or verbal feedback on the areas of concern that require your further effort in order to demonstrate competency. Once this feedback has been provided, you will be provided with another opportunity to complete the work and demonstrate your understanding of the course content, and be marked competent as a result.

If you are unable to complete the assessment to a suitable level of competency the second time, you will be required to re-enrol in the unit of study and retake the requisite classes, in person or online, to expand your competency in the assessment area. Re-enrolment fees will apply in these circumstances.

Recognition of Prior Learning and Credit Transfer - Nationally Accredited Training

WCPT will recognise all current qualifications conferred by other registered training organisations and will recognise prior learning. In order for prior study or learning to be recognised, students must provide a curriculum vitae outlining relevant skills and experience and produce certified copies of academic transcripts in order to demonstrate proof of their previous study.

  • There are circumstances in which students may have already completed a unit of study from the current training package at an alternative registered training organisation. If this is the case and the prior study can be demonstrated via a certified copy of a formal academic transcript, a student will not be required to recomplete this unit of study. Accordingly, fees will not be charged for this unit of study.
  • There are circumstances in which a student may have already completed a unit of study from a previous training package. If this is the case, the student may need to complete additional training to bring their competency in line with the current training package. Similarly, a student may have prior work experience that may assist them in demonstrating competency within the training package for the qualification they are completing. The process of demonstrating prior learning is evidence-based, and takes some time to complete comprehensively. WCPT will assist students in compiling applications for RPL, to ensure requirements are met. As such, the course fees for the qualification remain the same, whether a student opts to demonstrate competency via RPL or by completing the relevant assessments.

Appealing an Assessment Outcome - Nationally Accredited Training

All students who are deemed to have not yet met the competencies of an assessment will be provided with feedback. Before you lodge a formal appeal, we encourage you to speak with your trainer to seek feedback on your assessment performance. It is always our intent to resolve issues to your satisfaction.

  • To make an academic appeal, you must complete and lodge an academic appeal in writing via email to info@wcpt.com.au.
  • Once we have received your appeal, we will review it. We may request further information to ensure we understand the nature of your appeal.
  • You will receive written advice of the outcome within 20 business days of your appeal being lodged with our office.
  • If you are unsatisfied with the outcome, you are able to make a complaint.

Making a Complaint - Nationally Accredited Training

You have the right to complain if you feel that you have been unfairly treated in some way. Complaints are welcomed as a means of ensuring that we identify and overcome problems you may face and provide an opportunity to improve our business and the delivery of our training programs.

Our policy states:

  • Before you lodge a complaint, we encourage you to speak with your trainer/presenter or a WCPT management representative. At WCPT we are keen to solve your problem before you feel the need to complain.
  • If you do feel the need to lodge a complaint, you can do so in person or in writing with West Coast Property Training and we will investigate, assess the situation and take appropriate action. This will involve speaking with you to ascertain the details of your experience.
  • If the complaint is related to training, West Coast Property Training will arrange a meeting between you and the trainer to discuss the issue and seek resolution.
  • Complaints related to administration matters will be investigated openly and as quickly as possible to resolve the issue.
  • In the event of a complaint against West Coast Property Training trainers and/or assessors involving an alleged breach of civil law, the matter should be reported to West Coast Property Training management so that the appropriate action may be taken. If the issue is not resolved to your satisfaction the matter will be referred to the appropriate authority.
  • Complaints concerning interest free finance contracts will need to be directed to the finance provider in the first instance.
West Coast Property Training supports your right to lodge a complaint and will not impair that right in any way. We promise we will do everything possible to address complaints in an unbiased and professional manner.

Language and Literacy - Nationally Accredited Training

All course delivery, assessment and instructions are provided in English. There may be the opportunity to provide students with reasonable adjustment to the regular learning process, depending on the support required. Students must identify learning needs at the time of enrolment, to allow WCPT to assess whether a reasonable adjustment to the regular learning process can be made, in support of student needs. Examples of support include adjustment or modification to learning and assessment tasks to accommodate cultural requirements or a disability.

Your Privacy

Please also see our privacy policy to see how we collect and use your personal information.

Courses - Nationally Accredited Training


Schedule of fees

Course

Amount $

Description & Format

CPP41419 Certificate IV in Real Estate Practice $1800 Face-to-face or online
Restricted Real Estate Registration Course (Sales) $1200 Face-to-face or online
Restricted Real Estate Registration Course (Property Management) $1200 Face-to-face or online
Upskill from current unrestricted sales registration to Certificate IV $950 Face-to-face or online
Upskill from current restricted sales registration (property management) to Certificate IV $950 Face-to-face or online
Administration Fee for Cancellations $100 incl. GST Only applicable when an cancellation is prior to a course start date or when a student has not had any access to online training materials or at the discretion of WCPT.
CPP51122 Diploma of Property (Agency Management) $3500 Upfront: $3500 Payment plan: $1,166.67 x 3 Face-to-face and online
Re-enrolments & Extensions
Registration Course - unrestricted (cert IV) or restricted Extension for assessment submission $150 incl. GST 30 day extension for submission
Registration Course - unrestricted (cert IV) or restricted Re-sit within 6 months $600 Full re-sit face-to-face or online Four-week extension to complete
Registration Course - unrestricted (cert IV) or restricted One unit or day re-sit $100 Full day re-sit in-class or online Four-week extension to complete
CPP51122 Diploma of Property (Agency Management) Re-sit within 24 months $2000 Full re-sit in classroom or online access 6 month extension to complete
All course certificates or academic records – official reprint $20 incl. GST One official reprint of academic record or course certificate.

CPP41419 Certificate IV in Real Estate Practice & Restricted Registration Course (Sales and Property Management)


The CPP41419 Certificate IV in Real Estate Practice is a complete Certificate IV made up of nationally recognised units of competency taken from the CPP – Property Services Training Package. Completion of this course will give you the educational requirement to be registered as an unrestricted sales representative by the Department of Mines, Industry Regulation and Safety (DMIRS) and work as either a sales representative or property manager in Western Australia.

The Restricted Registration Courses (Sales and Property Management) are made up of nationally recognised units of competency taken from the CPP41419 Certificate IV in Real Estate Practice and the CPP – Property Services Training Package. Completion of either of these courses will give you the educational requirement to be registered as a restricted sales representative by the Department of Mines, Industry Regulation and Safety (DMIRS) and work as either a sales representative (restricted sales course) or property manager (restricted property management course) in Western Australia.

Unit of Competency CPP41419 Certificate IV in Real Estate Practice Real Estate Restricted Registration Course (Sales) Real Estate Restricted Registration Course (Property Management)
CPPREP4001 - Prepare for professional practice in real estate
CPPREP4002 - Access and interpret ethical practice in real estate
CPPREP4003 - Access and interpret legislation in real estate
CPPREP4004 - Establish marketing and communication profiles in real estate
CPPREP4005 - Prepare to work with real estate trust accounts
CPPREP4101 - Appraise property for sale or lease
CPPREP4102 - Market property
CPPREP4103 - Establish vendor relationships
CPPREP4104 - Establish buyer relationships
CPPREP4105 - Sell property
CPPREP4121 - Establish landlord relationships
CPPREP4122 - Manage tenant relationships
CPPREP4123 - Manage tenancy
CPPREP4124 - End tenancy
CPPREP4125 - Transact in trust accounts
CPPREP4201 - Appraise commercial property
CPPREP4202 - Establish and maintain vendor and lessor relationships and networks
CPPREP4203 - Complete commercial property sale

Course & Enrolment Duration

The enrolment period for both the CPP41419 Certificate IV in Real Estate Practice and both Restricted Registration Courses (Sales and Property Management) is 365 days from the date of course purchase.

When completed face-to-face, the CPP41419 Certificate IV in Real Estate Practice is made up of 10 in-class sessions as well as assessments to be completed in your own time.

When completed face-to-face, both Restricted Registration Courses (Sales and Property Management) are made up of 7 in-class sessions and assessments to be completed in your own time.

When completed online the CPP41419 Certificate IV in Real Estate Practice and both Restricted Registration Courses (Sales and Property Management) are made up of video and textbook materials as well as assessment materials that must all be completed in your own time.

All courses must be completed within the 12 month enrolment period, failure to complete your course within this period may result in the need to pay further fees to complete your course.

Assessment

Assessment for WCPT's registration courses are split into three parts for each unit of competency.

  • Comprehension Questions: Multiple choice questions designed to facilitate knowledge retention.
  • Knowledge Questions: Short-form written response questions designed to get you thinking in more depth about what you're learning.
  • Assignments: Longer, research based assessments designed to test your level of understanding on the most important aspects of each unit.

All assessments regardless whether they are part of in-class or online versions of each course, must be submitted, marked and returned online. WCPT will not accept assessments outside of this format unless in exceptional circumstances, that may be agreed upon at WCPTs discretion.


CPP51122 Diploma of Property (Agency Management)


There are 12 nationally recognised units of competency that make up the WCPT CPP51122 Diploma of Property (Agency Management) – . Completion of this course will give you the educational requirement to apply to hold triennial certificate and be licensed as a Real Estate Agent and Business Broker by the Department of Mines, Industry Regulation and Safety (DMIRS) and work in Western Australia.

Unit of Competency CPP51122 Diploma of Property (Agency Management)
CPPREP5001 - Manage compliance in the property industry
CPPREP5007 - Develop a strategic business plan in the property industry
CPPREP5006 - Manage operational finances in the property industry
BSBOPS502 - Manage business operational plans
BSBLDR522 - Manage people performance
CPPREP5009 - Develop a marketing and service strategy in real estate
CPPREP5005 - Manage teams in the property industry
CPPREP5002 - Establish and monitor property industry trust account management practices
SIRXMKT007 - Develop a digital marketing plan
CPPREP5004 - Manage a safe workplace in the property industry
FNSORG601 - Negotiate to achieve goals and manage disputes
CPPREP5003 - Manage ethical practice in the property industry

Course & Enrolment Duration

The enrolment period for both the CPP51122 Diploma of Property (Agency Management) is 365 days from the date of course purchase.

When completed face-to-face, the CPP51122 Diploma of Property (Agency Management) is made up of 12 in-class sessions as well as assessments to be completed in your own time.

When completed online the CPP51122 Diploma of Property (Agency Management) is made up of video and textbook materials, as well as assessment materials that must all be completed in your own time.

All courses must be completed within the 12 month enrolment period, failure to complete your course within this period may result in the need to pay further fees to complete your course.

Assessment

Assessment for WCPT's diploma is split into four parts for each unit of competency.

  • Comprehension Questions: Multiple choice questions designed to facilitate knowledge retention.
  • Knowledge Questions: Short-form written response questions designed to get you thinking in more depth about what you're learning.
  • Case Studies: Designed to help you transition your knowledge from theory to practice in the real world.
  • Assignments: Longer, research based assessments designed to test your level of understanding on the most important aspects of each unit.

All assessments regardless whether they are part of in-class or online versions of each course, must be submitted, marked and returned online. WCPT will not accept assessments outside of this format unless in exceptional circumstances, that may be agreed upon at WCPTs discretion.

Your Privacy

Please also see our privacy policy to see how we collect and use your personal information.